I have booked accommodation through most of the major platforms over the years, and the honest answer to which is best depends on what you are looking for. Each platform has genuine strengths and real weaknesses, and knowing which to use for which type of accommodation saves both time and money.
Booking.com: Best for Hotels and Flexibility
Booking.com has the largest inventory of any accommodation platform and its free cancellation filter is genuinely useful for flexible travellers. I use it as my default starting point for hotels in most destinations. The Genius loyalty programme unlocks discounts from level one, and the search filters are the best of any platform. Cross-check with the hotel directly, as booking direct sometimes offers a better rate or room upgrade.
Airbnb: Best for Longer Stays
Airbnb is at its best for stays of a week or more and for destinations where local apartments add to the experience. The cleaning fee is significant on short stays but amortises well over longer ones. The Experiences feature is underused and often excellent — local guides offering cooking classes and walking tours that beat anything a hotel concierge recommends.
Hostelworld: Best for Budget and Solo Travel
Hostelworld remains the best tool for solo travellers looking to meet people. The reviews are honest and useful. I used it extensively across Southeast Asia, South America and Eastern Europe, and still use it for destinations where the hostel scene is strong.
When to Book Direct
Booking directly with smaller, independently owned properties has real advantages: better prices (platforms charge 15-25% commission), potential room upgrades for the courtesy of booking direct, and a direct relationship if problems arise. Book direct for special splurge hotels and long stays; use platforms for everything else.
My Booking Strategy
- Start with Booking.com to understand the options and price range
- Cross-check the hotel direct website for better pricing
- Use Airbnb for stays of five nights or more in cities
- Use Hostelworld for budget travel and solo trips
- Book refundable rates where possible
Planning a trip? Our picks for the best quiet resorts in Crete and guides to Turkey and France include specific accommodation recommendations.